Our Story
Revolutionizing collision repair through AI-powered precision
A Message from Our Founder
"After managing collision repair shops for years, I experienced firsthand how outdated tools were failing our industry. When a single repair required navigating 200,000 pages of documentation, I knew there had to be a better way."
Today's AI can finally solve this problem. That's why we're building Kaizen – not to replace your expertise, but to handle the overwhelming complexity so you can focus on what matters: fixing cars right.
We're not just another tech company trying to 'disrupt' collision repair. We're industry insiders building the tools we wished we had, partnering with progressive shops to create something better.
Because after 20 years in this industry, I know one thing: you deserve tools that work as hard as you do.
Eric Carlson
Founder & CEO
Our Mission
Empowering collision repair professionals with intelligent automation technology
Kaizen was founded with a simple mission: to help collision repair professionals work more efficiently and accurately. We understand the challenges shops face with complex modern vehicles, evolving OEM procedures, and increasing documentation requirements.
Our AI-powered platform serves as an intelligent assistant, helping technicians identify required procedures, ensure comprehensive documentation, and streamline the repair planning process while maintaining the craftsmanship and expertise that defines quality collision repair.
Our Values
The principles that guide our approach to building technology for the collision repair industry
Precision
We believe in accurate, detailed repair planning that captures every necessary procedure and part.
Partnership
We work alongside collision repair professionals to enhance their expertise, not replace it.
Innovation
We leverage cutting-edge AI technology to solve real-world challenges in the automotive industry.
Excellence
We are committed to delivering the highest quality tools and support for repair professionals.